Frequently Asked Questions

Who are Bainbridge Bespoke Opticians

Why should I choose Bainbridge’s?

If you are reading through our FAQ’s then you might be thinking about changing Opticians, or perhaps it’s your first test! So, it is my task to tell you what we’re about and why we might be for you. At Bainbridge’s we take the time to get to kn... read more

What makes Bainbridge’s different?

You may be thinking “surely all Opticians are the same? They test eyes and they sell glasses”, so let me try to convince you that they aren’t. Some Opticians are remarkably busy places with thousands of glasses on display made to suit as many p... read more

I’ve struggled getting glasses that I’m happy with elsewhere in the past, what happens if the same thing happens at Bainbridge’s?

Most people that come to see us do so through recommendation from friends and family, or they find us because they have had problems elsewhere.  We take time to listen to the specifics of your problems so that we can focus on the correct soluti... read more

Services

What services do you offer?

We will turn our hand to almost anything, but our specialities lie in premium services. This includes:  Advanced, no rush eye examinations Niche frames to make you look and feel amazing in your glasses. No rush, no obligation styling service to... read more

How long are your eye exams and what does it include?

We book 45 minutes for your eye exam with the Optometrist and you will also have as much time as you need aside for your eyewear styling, should you want new eyewear after your test. This gives us lots of time to carry out our clinical tests an... read more

What is a styling consultation?

Choosing the right glasses isn’t easy. Many high street Opticians will point you towards racks of similar looking frames and let you suffer in silence while choosing your glasses. Which colour looks good on you? What frame will suit your face? ... read more

How long will it take me to get my glasses?

Most pairs of spectacles should be ready in around 2 weeks. If your chosen glasses are a special or bespoke order, then we will quote you individually for these. read more

Products

What frame brands do you use?

We have a large range of frames covering all types of face shape, colour and style preferences. If you want your glasses to stand out, we can do that, if you want them to be light and discrete, we have that and everything in between covered too... read more

What makes your spectacle lenses different?

Most Optician bought spectacle lenses are made of the same stuff, in the same way that most cars are made of the same materials. The difference comes in how those materials are chosen, whether they suit the task, how they are treated and how th... read more

Prices

How much is your eyewear?

If you are looking for something a bit different then we will have lots of options for you. We work with exciting niche, bespoke and independent brands from all over the world.  Most of our clients choose frames around £250. We can supply styli... read more

Can I spread the cost of my glasses?

Yes! Our Easy Eyewear Payments allows a simple, low hassle option to spread out the cost of your glasses. read more

How does your Easy Eyewear Payment plan work?

Our interest free payment plan works through an in-house Direct Debit scheme that requires no forms or checks. We ask for a minimum of a 30% deposit and can spread the remaining cost over 3-12 months. read more